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Why my OneDrive is keep displaying "OneDrive is updating files..." forever?

Anonymous
2020-09-12T09:43:08+00:00

Why my OneDrive is keep displaying "OneDrive is updating files..." forever and showing "processing xx,xxx changes" even though I didn't add any new files or make any changes to the existing files. I keep my laptop with internet connection for several days to get it done and still showing the same.

Why it is so?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-09-13T10:46:32+00:00

    Hi MusheerAhammed,

    Thank you for the update. In that case, I suggest that you try to reset OneDrive App. Kindly follow the steps on how to reset the OneDrive desktop sync app in Windows: https://support.microsoft.com/en-us/office/rese...

    Please let me know if this works to resolve the issue.

    Best regards,

    Adie

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  2. Anonymous
    2020-09-13T06:32:43+00:00

    Hi Adie.

    Thanks for writing back to me and for your suggestions.

    I had carefully gone thru the link you had shared with me and checked each of the troubleshoots. I didn't find any of my files having pending/queue to upload or larger files to be uploaded. 

    I am still having the same problem and cant figure it out.

    Regards.

    Musheer

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  3. Anonymous
    2020-09-12T10:23:27+00:00

    Hi MusheerAhammed,

    Thank you for reaching out. I'm Adie, an Independent Advisor and a Microsoft user like you. I'll be happy to help you out.

    Sorry to hear you're experiencing this issue. If OneDrive shows “Processing changes" for a long time, it could be because you have an online file open, lots of files stuck in a queue, or a very large file syncing. Please see this article containing resolutions to the same issue you are experiencing.

    https://support.microsoft.com/en-us/office/oned...

    I hope this helps.

    Regards,

    Adie

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