Hi, Everyone! I hope that I'm in the right forum!
I would like to record a video within my Power Point 2016 presentation. However, I there is no way to initiate the video camera option, nor is it shown on the dashboard. In fact, the dashboard doesn't look like the dashboard that should appear. I am able
to add a video from my computer, as well as audio narrations, but that is not what I want to do. I am able to record video with sound and take pictures with the webcam that came with my computer, but it is of poor quality.
This YouTube says it all: Issues with Power Point Video. I don't have the options, the screen doesn't look black with settings and there is no video
or video options, like this:

My screen, on the other hand looks like this:

Tech support on YouTube said that Power Point 2016 and newer versions should have the first screen and video capabilities, but mine doesn't. He also said that not having these options, including video, is a known issue, and even Microsoft experts don't always
have the answer.
I called the tech support guy who installed Office 2016 from my company. He said that his computer, which has the same Power Point 2016 on it shows the correct video screen and capabilities. He even checked to make sure that I have the correct updated version
of Power Point, which I do. He said that the problem could be that Power Point is not recognizing my webcam, and that the camera software doesn't have any updates to the drivers -- since 2006. He even looked at HP and his own tech resources for a driver update.
(The computer was purchased in 2017 and everything else has been getting updates.)
He suggested that buying an external webcam might solve the issue. Does it? I don't want to spend money on something that won't work, and I am still searching for someone who might have a external webcam that I can borrow.
I have:
Windows 10, Build 19041.329, 64 bit
HP Notebook, Product # Z9G14UA#ABA
Power Point/Office 2016, 32 bit
This is the steps to try and record video within Power Point:
- I open to the slide I want to work with.
- Select Slideshow/Record Slideshow
- It prompts me to select or deselect slide and animation timings, and narration, ink and laser pointer. I am then prompted to start recording. (Note: these options seem to be missing in my tech guy's screen, as well as in versions used on YouTube tutorials.
Their screen's go straight to the audio/video dashboard. However, these options are available in versions, like mine, that I have seen on YouTube that show how to do narrations only. But I do not know what versions they have.
Would an external webcam solve the problem? Do I need a 64 bit version of Office?
Any help will be appreciated! I hope everyone is staying safe and well!