Share via

All downloaded files are corrupted

Anonymous
2020-09-14T13:45:45+00:00

Whenever I try to open a downloaded file using PowerPoint, it says that the file is corrupted. Clicking repair will return an error. This does not happen with files I create and export on my disk - Only the ones I download from the internet. I believe this problem is also present with Microsoft word, and possibly some other Office Programs.

I believe that it is worth knowing that I moved my office programs to a drive other than the default install location in order to save space on my main drive (I didn't see the option to install in another location) using this program: https://win.topdownload.club/application-mover-x64. Most things seem to be working fine (it worked perfectly when I was moving my Adobe programs), but perhaps something was corrupted in the process.

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2020-09-14T14:06:40+00:00

What size is your win drive? In file explorer for C:\Win xxGb of xxGb free?

You would have been better off re-directing \Documents\ to an alternate internal drive, and not programs, then undertaking the modification of various other default settings to retain \Win\ space

The move application will be the cause of your problems and will almost certainly lead to other Office problems

Was this answer helpful?

1 person found this answer helpful.
0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-09-14T14:47:14+00:00

    Everything appears to be working properly now, thank you for your assistance!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-09-14T14:12:26+00:00

    My windows drive has 16.1GB free of 78GB. I will reinstall in that drive and see if the problem is fixed.

    Was this answer helpful?

    0 comments