Share via

Keyboard ONLY in Excel does not work

Anonymous
2020-10-06T16:38:12+00:00

Hello!

I can not use the keyboard in excel, but in word and other appliations it works perfectly.

The only button that works is the down arrow but it moves up instead down.

How can I fix this problem?

Thanks

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-10-06T17:35:43+00:00

    Hello FrancescoC93! I'm Jen, an independent advisor and a Microsoft user like you. I'd be happy to help you out with this issue.

    Have you tried rebooting your computer and see if it helps fix the issue? Also, kindly check if the scroll lock key is turned on. If it is, then try to turn it off by following the steps provided here.

    https://support.microsoft.com/en-us/office/turn...

    Meanwhile, kindly check out this thread which discussed about a similar concern and try the suggestions mentioned here.

    https://answers.microsoft.com/en-us/msoffice/fo...

    I hope this information helps.

    If you have any questions, please let me know and I'd be glad to assist you further.

    Thank you and Best Regards!

    Jen :)

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-10-06T17:53:55+00:00

    Hi Francesco,

    Try to repair your office installation and see if it fixes the issue.

    Open Microsoft Windows Settings.

    Click Apps to open the Apps & features window.

    Find and click your Microsoft application in the list.

    Select Modify, then "Quick Repair", and follow the onscreen instructions.

    Once the fix is applied, restart your computer.

    Then, re-try opening your excel workbook.

    Let me know if this works.

    If you have any questions, please let me know and I'd be glad to assist you further.

    Thank you and Best Regards!

    Jen :)

    0 comments
  3. Anonymous
    2020-10-06T17:51:48+00:00

    Hi Jen!

    I tryed everthing you did and also checked in the forum. Unfortunately my problem is still ongoing.

    Can you help me please?

    0 comments