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MS Form error "Please make sure the link is correct and try again".

Anonymous
2020-09-11T16:54:11+00:00

All forms are give me the following error code: "Please make sure the link is correct and try again" upon opening. It's creating feedback from clients saying they can't complete the form when I send the link to them. I checked on my Org Settings and It is all good. 

Thank you in Advance.

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  1. Anonymous
    2020-09-28T14:47:07+00:00

    I get the same error when opening the forms site.  I'm not even accessing a specific form.

    The error is the same whether I go to My forms, Shared with me, or Group forms. 

    This started a few weeks ago, and is very annoying.

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  2. Anonymous
    2020-09-12T01:06:33+00:00

    Hi Happyday_18,

    Another workaround would be creating a template from the above inaccessible form, then just open/share the link of this template to see how it works.

    You can refer to the link below for more information on how to create a template.

    https://support.microsoft.com/en-us/office/shar...

    Hope this helps!

    Regards

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  3. Anonymous
    2020-09-11T23:36:43+00:00

    Hi Thuy, 

    I tried a different browser and try to clear the cache and cookies however same error message every time I log in to MS Forms.

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  4. Anonymous
    2020-09-11T17:43:48+00:00

    Hi Happyday_18,

    Thank you for reaching out to us. I am Thuy, an Independent Advisor and Microsoft user like you.

    For this task, did you trying opening the forms to see how they work on your end before sending links to other respondents?

    You might try opening the forms in different browsers, also delete cookies/browser cache and retry.

    Hope this helps and please let me know if you need more assistance.

    Regards

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