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Why won't my Word doc print in color all of a sudden?

Anonymous
2020-10-17T21:45:39+00:00

The print preview is in color, but it prints in black. I see no color options anywhere in the print preview windows. I formerly could see, in the print preview options review, that my document was set to print color, b & w, or grayscale. I no longer see that option box or option in the printer properties. I almost always print in color. I have plenty of color ink in my printer. I have updated and restarted my computer hoping that was the issue, but not.

This same issue has happened before. I cannot figure it out.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2020-10-18T00:16:19+00:00

    Hi ClipArt,

    Thank you for reaching out. I'm Adie, an Independent Advisor and a Microsoft user like you. I'll be happy to help you out.

    Sorry to hear you're experiencing this issue. First, please check your display settings: In Word, go to File > Options > Display > Under Printing Options, check the box for 'Print background colors and images'.

    If the issue persists, please check out this link and try the methods provided.

    https://docs.microsoft.com/en-us/office/trouble...

    I hope this helps.

    Best regards,

    Adie

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