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Office lens - login loop

Anonymous
2020-10-22T15:26:23+00:00

Hi, I am having issues with office lens. It was great until a few weeks ago, now when I want to upload to One drive it tries to log me in over and over, I cannot save to one drive. This appears to be a big issue looking at message boards, I have tried all the advice. Deleting and re installing, logging out- all to no avail-anysuggestions.

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  1. Anonymous
    2020-10-22T17:28:01+00:00

    Hi Ms Allen,

    Sorry for the inconvenience it may have caused.

    If you are unable to save files created with Office Lens to your OneDrive, try using the OneDrive app's Scan feature instead. Scan is available in OneDrive for iOS and OneDrive for Android mobile apps. This feature is actually the same as Office Lens.

    The Scan feature lets you take pictures of documents, presentations, or a whiteboard, and save the scanned image as a PDF.

    1. In the OneDrive app, tap Add icon in OneDrive app for iOS at the top of the screen.
    2. Then tap Scan.
    3. Then Save the file to the desired location.

    Best regards,

    Madoc

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  1. Anonymous
    2020-10-24T08:57:51+00:00

    Hi Ms Allen,

    Feel free to post back if you need further assistance on the query.

    Best regards,

    Madoc

    2 people found this answer helpful.
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