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Can I delete the contents of the folder C:\OneDriveTemp, and what happens if I do?

Anonymous
2021-02-22T22:59:51+00:00

I'm working on a OneDrive sync issue at the moment, and I'm really just looking for an explanation on what the purpose/functionality is of the folder C:\OneDriveTemp. From what I can tell, as items are downloaded from the cloud they are stored in this directory as temp storage, and then they SHOULD be removed when the item is synced.

The problem I'm having is that the items don't seem to leave this folder. Currently it's about 80GB in size, and it looks like when the sync is stopped and started again, more copies of the same items end up in the temp directory. At the same time, I'm unable to open many files that are synced with OneDrive. They have the syncing icon next to them instead of the green check mark. When I open them I get a message saying they are corrupted, but I can view them in the web without issue.

Can close OneDrive to stop the sync and then delete the contents of the folder C:\OneDriveTemp, restart the sync, and have it pick up where it left off? Is my understanding of this folder wrong? Should I see multiple copies of the same item in there?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2021-02-22T23:35:32+00:00

    Hello Beau!

    I am an independent Community consultant and it is important for me to ensure that all your questions are answered and that you have a positive experience.

    Onedrive issues are quite complex and delicate for handling data in the cloud, so it is best that you handle it with the technical support team.

    Through this forum, we do not have access to the tools and we have public viewing so you will not be able to provide your account data for analysis.

    1. In a web browser of your choice, go to http://onedrive.com/.
    2. Click the icon? (Help) at the top of the page.
    3. Select Contact Support.
    4. Leave the details there and follow the instructions that will be sent by the support.

    Do you have any great ideas for OneDrive? Go to the UserVoice website: https://onedrive.uservoice.com to leave your feedbacks and suggestions for new configurations.

    Share any news and if you still have any questions, answer with the details to help you.

    Thank you for using the Community.

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