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Activating Office 2010 by phone doesn't work. How do I activate it now?

Anonymous
2021-01-08T19:15:08+00:00

I just transferred Office Professional plus 2010 to a new computer.  When I try to activate by phone using the installation ID and the activation code Microsoft gives me but  I get an error message. 

The person on phone support tells me it is because the product is no longer supported and directs me to Microsoft Answers or Microsoft Support for an answers but I can't find anything there.

So now how do I activate the product on my new computer?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-01-09T00:19:02+00:00

    The agent is an idiot.

    That is what they are paid to know!

    They should know there is nothing they or we can do for you. We have no access to the activation system. Most of us are not even MS employees!

    .

    If the automated phone activation doesn't work, you are totally out of luck. That is all we could suggest you try.

    Sorry.

    MS really wants you to spend more money on new copies of Office.

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  2. Stefan Blom 338.5K Reputation points MVP Volunteer Moderator
    2021-01-09T16:00:36+00:00

    How did you originally purchase Office Professional Plus? If it was obtained via HUP (home user program), you may be able to use the form at https://www.microsoft.com/en-us/home-use-program/order-history.

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  3. Anonymous
    2021-01-08T20:55:00+00:00

    I called the number and  entered the confirmation ID that Microsoft gave me but it didn't work.  That's when the agent told me to go here and look for a solution.

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  4. Anonymous
    2021-01-08T19:59:58+00:00
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