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office 2016 subscription expired?

Anonymous
2021-03-30T15:39:53+00:00

hello

i purchased an office 2016 home and business hebrew 32 bit / 64 bit retail T5D-02363/T5D-02881 3 years ago

as of the 26 of march the lisence seems to be expired.. though i paid it in full

i activated the product via a link when i purched the computer

unfortunatlly i dont have the activation code

what can i do?

thanks !

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. DaveM121 879.6K Reputation points Independent Advisor
    2021-03-30T16:12:17+00:00

    Hi assiBE

    I am Dave, an Independent Advisor, I will help you with this . . .

    Are you sure you do not also have another version of Office installed on your PC, open the Settings App, go to Apps, then scroll down to find Microsoft Office, is there also a version of Microsoft 365 installed on your pC?

    Log into this page: https://account.microsoft.com/services/

    Do you see your Microsoft Office 2016 licence listed on that page?

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  2. Anonymous
    2021-03-31T07:06:19+00:00

    Re: Office 2016:  You can only reinstall retail versions of Office 2016 from the Office Account at: https://account.microsoft.com/services/  You need to sign in with the same Microsoft Account that you used to setup Office 2016.  If your Office 2016 is not showing at the Office Account it indicates that you may have purchase an illegitimately sold version of Office.  Where did you purchase your Office 2016 and how much did you pay?

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  3. Anonymous
    2021-03-30T16:08:45+00:00

    Hi,  Office 2016 does not expire.  What error message are you getting?  Have you been using a trial version of Office 365?  If you have you need to uninstall it.

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  4. Anonymous
    2021-03-30T15:51:39+00:00

    thanks

    i am from over sea 

    is there a chat option?

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