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Unable to login through Exchange Web Service URL

Anonymous
2021-04-05T07:36:25+00:00

Dear, 

We have purchased an Office 365 E1 Subscription and we tried to login by providing our service account credentials into below mentioned EWS URL.
https://outlook.office365.com/EWS/Exchange.asmx

But the login is not working as expected.
As well as we checked through following portal and i have attached an image of the result generated through the performed test, 
https://testconnectivity.microsoft.com/tests/O365EwsAccess/input 

Thank you!!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2021-04-06T09:19:32+00:00

    Hi Optergy KL,

    We haven’t heard from you about your question of Exchange Web Service URL.

    Please feel free to let us know if you would like any further assistance. We will always be here to help:)

    Best regards,

    Jasmine

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  2. Anonymous
    2021-04-05T09:17:23+00:00

    Hi Optergy KL,

    Thank you for the information in your post. I have removed your personal information from it for the sake of your information security.

    Based on the Autodiscover error message, this might be related to Conditional Access. To check if you can get to your account successfully, please kindly sign into your account to Microsoft 365 Homepage to see if it works.

    If you can’t get to your account, this could be related to Conditional Access in your organization. Please kindly ask your admin to check it for you in details in Microsoft 365 admin center > Azure portal to see which part of the sign in process might have caused the problem. For more information, please refer to Troubleshooting sign-in problems with Conditional Access.

    Hope this helps. Please feel free to let us know if there are any updates from you:) If the issue persists, to further help you with this issue, please kindly provide us a screenshot of any error message popping up and the conditional access policy assigned to you for further analysis. Thank you!

    Best regards,

    Jasmine

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