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I've deleted the app Facebook, but something on my laptop is indicating that Facebook isn't "all gone"

Anonymous
2021-03-06T03:21:04+00:00

This is driving me crazy! I deleted the Facebook app (I can't contact Facebook because they have locked my account so please don't ask me to try and sign into Facebook!) For many reasons I need to delete EVERYTHING to do with Facebook. I operate on Windows 10. Please help me, this is urgent!

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  1. Anonymous
    2021-03-06T03:55:06+00:00

    Hi Lynn. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.

    Facebook doesn't have a WIndows app, just the Messenger. If you have Messenger in Settings > Apps > Apps & Features or anything else named Facebook, uninstall them there.

    You had to be opening Facebook in a browser in WIndows 10, so get rid of the shortcuts to it and if necessary reset the browser to get rid of any Facebook cookies or history: https://www.howtogeek.com/171924/how-to-reset-y...

    If anything is left please post back a screenshot following this guide to capture a screenshot and attach it using Attach Image button in reply box: http://windows.microsoft.com/en-us/windows-10/o...

    I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform.

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  1. Anonymous
    2021-03-06T23:38:59+00:00

    Hi Greg, I am so grateful for your reply, I couldn't uninstall Messenger because the uninstall box was greyed out, but I did manage to check the box (Terminate box). I'd done what you said to do, I won't know if it works until I click on my zoom lecture link which is "live" on Friday. Even the uni's IT dept weren't as helpful as you, so it is really appreciated. I will let you know what happens. Best wishes, Lynn from Australia!

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