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Text Background Set to None (Clear) but Displays White

Anonymous
2021-05-18T16:33:59+00:00

Hi,

I have a recurring problem that I cannot resolve. I want to use a shape (blue rectangle) as a layer behind text, the text is showing up with a white background. I've tried copying the text into a new document, using a different style, clearing all formatting, setting the background to None, but nothing works. Any suggestions? Thank you!

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2021-05-19T18:35:32+00:00

Glad we got it straightened out.

Let us know if there's anything else. If you don't have any more questions, feel free to choose a rating. Thanks! (Five stars means helpful, one star means not helpful.)

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Anonymous
2021-05-18T20:22:04+00:00

Hello,

My name is Charles Kenyon and I am an Independent Advisor in this forum . This forum is a user-to-user support forum. I am a fellow user with decades of experience using Microsoft Word. I have written extensively on using Word and have help articles on the Microsoft site.

This looks like text "Shading."

Select the text and using the Borders and Shading dialog, go to the Shading Tab and make sure it says no shading.

You can reach this dialog by clicking on the Borders icon on the Paragraph group on the Home Tab and selecting Borders and Shading at the bottom of the drop-down. Then click on he Shading tab.

If this is not the problem, If you want, save a sample document with the problem on OneDrive or Dropbox and paste a view link here. Here is more on why and how to post such a document so I or others here can help you. https://answers.microsoft.com/en-us/msoffice/fo...

I hope this information helps.

Please let me know if you have any more questions or require further help.

You can ask for more help by replying to this post (Reply button below).

Stay well

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  1. Anonymous
    2021-05-19T16:08:41+00:00

    Here is a temporary link to a version of your document after I removed the shading from selected text.

    https://www.dropbox.com/s/vhm35i9hyd1k5oc/deleteme%2005212021%20ms%20troubleshooting%20-%20text%20shading%20issue.docx?dl=0

    You had white shading applied to text.

    Image

    Here is how it should look:

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  2. Anonymous
    2021-05-19T13:16:25+00:00

    I'm sorry. I need the document file. I think you attached the wrong file! It appears to be a movie of your son.

    Wearing my moderator hat, I removed the link. Nevertheless, you might want to change the name of that file.

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  3. Anonymous
    2021-05-19T13:12:19+00:00

    Hi Charles,

    Thank you for your prompt reply. I have uploaded a sample file to Dropbox. As you suggested, I have checked the shading and it is set to None. I do believe this has something to do with the Style assigned to the text, which is Normal.

    SORRY! HERE IS THE CORRECT LINK: https://www.dropbox.com/scl/fi/44xt6rn26dv19byq0gk8g/05212021-MS-Troubleshooting-Text-Shading-Issue.docx?dl=0&rlkey=s32b7tjkclg6ftqlemmujd7ey

    Thank you for looking into this matter.

    Marla Emery

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