Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi HUYNH Phat,
I go through the post carefully, you may also clear Microsoft upload center cache by go to the path *%userprofile%\AppData\Local\Microsoft\Office\16.0* and delete the folder named OfficeFileCache.
Additionally, if you are using the latest version of Office, The Upload Center is being replaced by the in-app Files Needing Attention experience for Microsoft 365 Apps. You may clear the cache from File> Options> Save> Cache Settings. For more information: Files Needing Attention FAQ (microsoft.com)
Hope these can help.
Regards,
Clark