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My Word documents are asking me to login to MS before I can access them.

Anonymous
2021-05-11T21:39:55+00:00

Microsoft Word 365. I moved a document from one folder to another. Now when I try to open the document, one I created, I am getting a MS Account login. How can I get rid of this?

I can open the document if it is emailed to me but once Word is involved, it asks for a login and I have no idea what it is looking for.

Please help.

Thanks

Sharron

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
2021-05-14T07:54:05+00:00

Your description indicates that you are saving to OneDrive by default. You can change that in Word Options (File > Options > Save) by choosing the "Save to Computer" option and specify a local file location. Existing documents must be downloaded manually, though.

The prompts to sign in (to OneDrive) may be caused by added security. At least this is true if you are in an organization/business environment.

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  1. Anonymous
    2021-05-14T02:09:22+00:00

    Hi SharronBatsch:

    May I know whether there are any updates to your question? If you have any questions, please feel free to contact us.

    Tin

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  2. Anonymous
    2021-05-12T07:55:55+00:00

    Hi SharronBatsch:

    According to your description, we would like to confirm the following information to you so that we can understand your situation more specifically:

    • Where is your file stored, is it local or cloud?
    • How do you move files and how you open documents? (Double-click to open or open through the Word program)
    • If you log in to the app, can you open and edit files?
    • Did the problem occur in a specific file?
    • Please provide screenshot of your "account" page first.

    However, that you do not want to log in to your account and use the Word application, we may not be able to meet your needs.  If you do not activate your Office application, then the Microsoft 365 application will enter reduced functionality mode. In this mode, you cannot edit your document。

    Best regard,

    Tin

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