How to record screen sound/ internal sound on power point screen recording instead of record microphone sound

Hi Genevieve Cri,

Following are my steps to use screen recording:

1. Open Powerpoint 2016.
2. Select screen recording
3. Select the area to record
4. Record
5. Stop record

After the clip create at powerpoint, no screen sound. Thanks you.

We appreciate your patience on this matter.

We got an update from our Internal Support Team and confirmed that this article: Record your screen in PowerPoint that we also previously provided able to explain how to use screen recording in PowerPoint. It does specifically mention that you need three things in order to get audio work on it. Therefore, you should have a sound card, microphone, and speakers. If you don’t have a sound card on your computer, then the feature will rely on the microphone and any audio that PowerPoint picks up the sound.

An alternative would have both audio and video prerecorded separately and inserted into PowerPoint as separate media. But we understand how important it is to select audio source recording when using this PowerPoint feature. Hence, this experience should be heard by our developers via PowerPoint UserVoice. This way, we can let them know of this behavior and consider enhancing this PowerPoint feature in future updates.

Note: Our UserVoice platform may be asked to sign in to your Microsoft account and/or create a new one if needed.

For your information, Microsoft continuously strives to provide a better experience to our customers regarding our products and services. The item regularly receives Microsoft responses on the submissions, so you can see what we are doing about your request/concern. Please frequently revisit to see the status of your submission.

Should you have other concerns for this matter, you can get back to us by replying to this post or create a new thread using this link if you have a different query.

Hi JT_091,

Thanks for reaching out.

We understand that you are trying to record your screen through a PowerPoint application including internal audio of your computer. Allow us to check on this and we’ll assist you in the best way we can.

This can be an application-related concern as this should how it works based on this article: Record your screen in PowerPoint. Could you please verify the steps in that article are the ones that you used to record your screen in PowerPoint?

If so, we can conclude that the issue is with the application itself because I also experienced the same issue when I tried to replicate it on my end. At this point, I will contact our Internal Support Team for further investigation and address the issue as soon as possible. We will let you know as soon as we reach any updates. Please standby.

Kind regards,

Genevieve

Got it. Those are the steps I also did and get the same results as yours.

I’ll be forwarding this information to our Internal Support Team so that they can properly investigate the issue and so that we can get appropriate fixes to resolve this concern. I'll post back when I know more about the fix status. Please continue to standby. Thank you.

Regards,

Genevieve