Rights Management

I could be wrong, but my guess is that your organization needs to set this up. Rights Management isn't for a single user.

Hi Narymn,

May I know if you have seen my reply? May I know if you still need other help? If so, you can post back and we will try our best to help you.

Best Regards,

Sukie

Hi Narymn,

Thank you for querying in this forum.

From your description, it seems that you want to use Windows Rights Management to restrict documents, however, it mentioned that you need a use license.

May I know if my understanding is right? If so, generally, if you want to use Information rights Management, you may need to have Azure Rights Management license, as shown below:

End-user Office applications and Office services can use the Azure Rights Management service from Azure Information Protection to help protect your organization’s data. These Office applications are Word, Excel, PowerPoint, and Outlook. The Office services are Exchange and Microsoft SharePoint. The Office configurations that support the Azure Rights Management service often use the term information rights management (IRM). For more details, you can refer to this article: How Office applications and services support Azure Rights Management

So at the first, we’d suggest you go to Subscription page to check if you have Azure Right Management license, if you have this license, may I know if you purchased this subscription before or during February 2018, you may need to use PowerShell to enable it, for your reference: Automatic activation for Azure Rights Management

If you have the license and have activated it, per our search, to use IRM in Office, the minimum required software is Windows Rights Management Services (RMS) Client Service Pack 1 (SP1). If you have not install it, you can refer to this link to download it, for your reference: Restrict access to documents with Information Rights Management in Word

At the same time, to better understand your situation, could you provide the information below?

1. Could you provide the screenshot of error message you encountered?
2. Could you provide the product information and version of your Word? You can go to Word > File > Account and provide the screenshot of it.
3. Could you go to Subscription page and provide the screenshot of it?
4. May I know if the other colleagues have the same problem?

Best Regards,

Sukie