A family of Microsoft word processing software products for creating web, email, and print documents.
Yes I do - and no, function insert doesn't work either I'm afraid.
Do you have documentation that Word for Mac is supposed to respond to the insert key? I'm not convinced it is - it's a non-standard key for mac keyboards, although as I've shown, it can work just fine when it is present. The software just needs to be ready to support it. I'm not convinced that Word for mac does.