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Powerpoint formatting not consistent across users

Anonymous
2021-06-08T03:10:30+00:00

Hi all,

Does anyone have an issue where powerpoint's formatting is inconsistent across users? We are collaborating on a powerpoint deck and have a recurring issue on 2 - 3 slides where the formatting that different people see is different. there appears to be some sort of offset of some kind.

Microsoft 365 and Office | PowerPoint | For home | Windows

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John Korchok 232.4K Reputation points Volunteer Moderator
2021-06-10T16:38:04+00:00

The most common cause of that problem is a font or fonts that are not installed on some computers.

PowerPoint will display the expected font in the font dropdown, even when it isn't installed. Then it substitutes another font and the appearance changes.

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  1. Anonymous
    2021-06-11T01:14:01+00:00

    This was precisely the problem we discovered. We are indeed using a custom font for the presentation. It was not intuitive because the dropdown indicates the correct font so when we were double checking the font formatting - it seemed to be correct.

    It was only upon further discussion that it was discovered that the user had not installed the custom font on the particular computer he was working on (due to work-from-home reasons, he was using a different computer).

    This has been the source of endless problems over the last months because he would adjust the formatting from his computer and it would cause it to be misaligned on everyone else's computer.

    Thank you for the response!

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  2. Anonymous
    2021-06-10T10:06:10+00:00

    Hi Cheng Zhi Wei,

    If you still need help, please update us when you have time.

    Regards,

    Neha

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  3. Anonymous
    2021-06-08T08:37:26+00:00

    Hi Cheng Zhi Wei,

    PowerPoint presentation can look different on different platform depending on different fonts, OS or Office version. If the font is same, they might have different version.

    We understand your situation, in this scenario, please consider the following points when collaborating:

    • Choose the standard fonts shipped with Microsoft Office.
    • Ensure the users have all Office updates installed.

    If you need any help, please provide us with the following information:

    1. May I know whether users are using Windows or Mac?
    2. Please provide us with some screenshot for reference.
    3. Your OS version:
    • If you are using Windows OS: Please provide the screenshot of Office 365 Product Information. To get this screenshot, open Word, click File>Account, capture the screenshot of all the information mentioned under Product Information.
    • If you are using mac, confirm version and build. To get this information, open PowerPoint, go to the PowerPoint menu and choose About PowerPoint.

    Regards,

    Neha

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