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Intune Profile Not Getting Downloaded on iOS Device. Error: Bad Profile This profile is corrupted and cannot be read

Santosh P Koppad 11 Reputation points
2020-08-13T18:46:00.937+00:00

During Intune enrolment, Management Profiles Not Getting Downloaded. Gets Error: Bad Profile This profile is corrupted and cannot be read. Refer the error screen shots17522-582c53b1-156f-41c7-ac63-3073a6a0c5eb.png17542-fb3ca6a6-90e3-48b3-8122-d4e38325439d.png

Microsoft Security | Intune | Enrollment
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  1. UnderSouthernStars 6 Reputation points
    2020-09-29T08:01:56.67+00:00

    Maybe a bit late answering this but if someone else stumbles across the article then the fix is this: (at least worked for me)

    https://techcommunity.microsoft.com/t5/intune-customer-success/microsoft-endpoint-manager-support-for-ios-14-ipados-14-and/ba-p/1671452

    Go to iOS Settings > Safari > Request Desktop Websites and turn off “Request Desktop Website on All Websites”
    Go to iOS Settings > Safari and select the Clear History and Website Data option
    Log into the Company Portal app and enroll your device

    Hope it helps.

    1 person found this answer helpful.
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  2. CiciWu-MSFT 1,206 Reputation points
    2020-08-14T02:13:02.617+00:00

    Try the following steps and see if it persists.

    1. Open Settings on the iOS/iPadOS device > General > Device Management.
    2. Tap the existing management profile, and tap Remove Management.
    3. Re-enroll the device
  3. Medeni Baykal 1 Reputation point
    2020-09-09T09:37:18.377+00:00

    Same here on iPadOS 14.0 (18A5369b)

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  4. Grady Greer, CIC, CISR 1 Reputation point
    2020-10-19T19:40:25.71+00:00

    @UnderSouthernStars — thank you!! Worked beautifully!

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  5. Grant Readings 0 Reputation points Microsoft Employee
    2023-10-11T09:28:40.12+00:00

    Thank you! - this worked for me on iPad Air running ISO 17.

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