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Microsoft Booking Feedback

Anonymous
2021-08-24T08:07:02+00:00

Hi Microsoft,

We have recently started using Microsoft bookings few months back, as we are using we stumble upon a few problems. Please refer below for the feedback/complaints received:

  • A few colleagues have brought up that their booking app constantly in sync mode for a long period, they have to keep on log out and log in
  • Cannot pre-set appointments for the same time, same day every week
  • When they set up appointment on desktop, the customer name does not show on the app
  • In the mobile app, it does not show the full description of service and customer name

Appreciate that Microsoft able to rectify these problems.

Thank you.

Regards,

Rehamed Therapy

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2021-08-26T03:28:22+00:00

    Hi Shyamal,

    Thank you for your reply. I see they are using the classic booking layout, so will it have a different if using the new layout on desktop? However there is no new update on mobile app version, so will able to see the full service description and customer name?

    One suggestion we would like to make is hope that microsoft booking able to have a search through customer name, so there is no need to constantly check on the days one by one.

    Regards,

    Rehamed Therapy

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  2. Anonymous
    2021-08-24T10:19:16+00:00

    Hi Rehamed,

    Thanks for the detailed screenshots. When you say "they set up appointment on desktop", may I double confirm whether they are using new Booking layout or classic Bookings layout to set up appointment?

    Moreover, regarding feedback I would suggest you please submit your suggestion through the Microsoft Tech Community. See How can I submit feedback to Microsoft?

    Your cooperation is highly appreciated.

    Best regards,

    Shyamal

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