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Microsoft Word Crashing when opening Page Border Settings

Anonymous
2021-10-22T10:02:07+00:00

Hello

In the Design Tab/Page Background/Page Border settings...

Everytime I want to open this seetting to customize my Page Border, The Word Doc keeps crashing, It does it on all Documents, even new ones. It does not state any Error or crash code, It's just gone

Quite annoying, As I have Work to do and I can't :/

Any help?

Thank You

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 342.7K Reputation points MVP Volunteer Moderator
    2021-10-22T15:39:54+00:00

    Which printer is set as the Windows default?

    Note that you don't need a physical printer; installing a virtual printer will do. For example, you can try one of the freeware PDF converters that install themselves as (virtual) printers.

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  2. Anonymous
    2021-10-22T10:34:19+00:00

    Hi Maciej,

    I'm Adie, and I'm happy to help you today.

    Sorry to hear you're experiencing this issue. You may open Word in Safe Mode to determine if the add-ins are causing the problem. Press and hold the Ctrl key and double-click the Word shortcut. To ensure Word is in Safe Mode, you should see something like Microsoft Word (Safe Mode) in the title bar.

    Check if the issue persists while in Safe Mode. If not, add-ins may be causing the issue. In Word, go to File > Options > Add-Ins > Manage: Com Add-ins > click Go. Uncheck all the add-ins. Close Word and restart it in Normal Mode.

    If the issue persists, perform an Online repair of your Office. Kindly refer to this link.

    https://support.microsoft.com/en-us/office/repa...

    I hope this helps. Please let me know if you need further assistance.

    Best regards,

    Adie

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