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Recover Account or Office Activation Key

Anonymous
2021-11-17T12:41:11+00:00

I deleted my microsoft account created through hotmail in which there was my office home & student 2019 subscription. I was not aware that my subscription was activated through that account. The grace period to recover the account is over 10 to 15 days ago. Is there any way to recover the account or to just recover the office activation key which was linked to the microsoft account I deleted ?

If I recreate my account with the same email id, will the license get restored ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2021-11-22T10:07:04+00:00

    .Sir I asked them to activate office on my another microsoft account but they refused to do so, they said that it is not possible.

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  2. Anonymous
    2021-11-17T13:18:52+00:00

    HI, HarshitJain2001.

    The grace period for account recovery is 60 days and only after these 60 days, your Microsoft account will be permanently deleted.

    To reopen your account follow the steps below:

    1. Go to account.microsoft.com and sign in.
    2. You will be asked to receive and enter a security code. After entering the code, your account will be reopened. Subscriptions, profiles and content that was in the account prior to closing will be available to you, including reward points, Xbox profile gamertag, Gamerscore and purchased content.

    NOTE:

    • Any time remaining in your subscription will be available to you, but you will not receive time that has elapsed while your account was pending termination.

    • If you canceled any subscriptions immediately, or if your subscription ran out, you will need to repurchase the subscription.

    • If you canceled any other subscriptions or associated services before terminating your Microsoft account, you may be required to reinstate those subscriptions. For more information, check the websites where you originally purchased these subscriptions or services.

    Best Regards.

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  3. Anonymous
    2021-11-17T14:15:12+00:00

    Sir I have valid proof of the product with which my microsoft office came complimentary. I will present the proof of my purchase to them and will ask for the same.

    Thank You for your response sir.

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  4. Anonymous
    2021-11-17T14:00:32+00:00

    As the grace period has experienced it is no longer possible to recover your account. About the key, if you have a valid proof of purchase, Microsoft support can replace your product key or provide other options for you to activate office. But if you cannot prove the purchase of this product unfortunately recovery is not possible.

    You can contact support via the links below:

    https://support.microsoft.com/contactus/

    https://support.microsoft.com/en-us/windows/con...

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  5. Anonymous
    2021-11-17T13:36:43+00:00

    Sir while deleting the account I selected my account to be deleted in 30 days, so the grace period was of 30 days which has been over, is there any to recover permanently deleted microsoft account or to extract or recover microsoft office subscription key ?

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