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When creating an account, the robot puzzle wont let me continue, no matter how many times i get it right.

Anonymous
2021-12-08T05:34:57+00:00

Im trying to make an account for my friend, im planning on buying minecraft in this account to gift it to them. but for some reason, when creating a microsoft account, the robot puzzle keeps on repeating itself every time i complete it, no matter how many times i did it, it wont let me continue, please. just use a better verification solution than this unreliable puzzle repeating mess.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2021-12-08T08:45:01+00:00

    I just tried a different option, I made an account using Github to not do the Robot Puzzle.
    I didnt have time to wait for tonight for a response so I instead used github as my account and just went on from there, everything worked out in the end.

    thank you for the quick reply though mate.

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  2. Anonymous
    2021-12-08T06:07:08+00:00

    Hi MeloVi1, my name is Therese`

    I am sorry for what happened. I'd be glad to assist you with this.

    Please make sure you go through the troubleshooting steps on your computer, just in case:

    1. Clearing the cache and cookies of your browser.
    2. Changing browsers.
    3. Disabling extensions / going incognito or in-private browsing.
    4. DIsconnect from VPN or Proxy server.

    If the issue persists, try connecting to a different internet source. Kindly let me know the result.

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  3. Anonymous
    2021-12-08T09:09:48+00:00

    Glad that it worked! You are very welcome!

    Have a lovely day ahead :)

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