Share via

Upgraded to windows 11 but lost office 2019

Anonymous
2021-12-25T18:47:49+00:00

Hi there, I upgraded to windows 11 but now my office 2019 is missing. This is super frustrating. I may revert back to windows 10 if I am unable to access office 2019 which I paid for.

Please help

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Anonymous
    2021-12-25T19:31:25+00:00

    You should be able to install your Office Home and Student/Business 2019 from your Office Account at: https://account.microsoft.com/services You need to sign in with the same Microsoft Account that you used to purchase your Office from the Microsoft Store OR used with a Product Key purchased from a third party vendor.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-12-25T20:01:48+00:00

    Hello omgbbq23

    Hi, I'm Karl and will be happy to help you today.

    All consumer versions of Office would be permanently associated with the Microsoft Account used to purchase Office 2019 (if purchased from the Microsoft Store) or the account used to redeem a product key (if purchased from a 3rd party reseller). The license would be found in the <Services & Subscriptions> section of the applicable Microsoft account from which you can download and install it again

    https://account.microsoft.com/services/

    If you run into an activation error, you'll need to follow the instructions in the following article under the section

    <Activate after reinstalling or moving Office>

    Activate Office using the Activation wizard

    https://support.office.com/en-us/article/activa...

    If the license doesn't appear under your account - please provide which edition of Office 2019 was installed (i.e. Office Home & Student, Office Pro Plus etc etc) and where you purchased the license from?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments