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Anonymous
2021-12-16T00:14:46+00:00

If i purchased Office 2010 back in 2012 and haven't signed into my Microsoft\email account in years, will my email still be active sense i made that purchase?

Microsoft 365 and Office | Word | Other | Windows

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Anonymous
2021-12-16T01:18:51+00:00

Again a multi-part question

>>

But what i also just seen is that office 2010 did not need a Microsoft account to be used. So i might not of linked it to my old email.

<<

Office 2010 did not get associated with a Microsoft Account unlike all current versions of Office

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So even though i purchased a microsoft product my email can still be deleted due to inactivity?

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The complete Microsoft Account Activity policy is outlined in the following complete with the exceptions to the 2 yr inactivity rule (of which purchases is one exception)

Microsoft account activity policy

https://support.microsoft.com/en-us/help/451105...

One important note to keep in mind, regardless of the above, the only way to log into an account that has not been accessed within the last 1 year period is to know the correct password for the account. There are no recovery options in this instance. After one year of inactivity, everything in the Account gets purges which includes anything in an Outlook.com account and OneDrive.

That said, if you are using a current version of Office whether subscription (Microsoft 365) or one-time perpetual license (Office 20##), it must connect (log in) to the Microsoft Account once every 30 days to remain activated and there is no work-around for that requirement.

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  1. Anonymous
    2021-12-16T01:01:41+00:00

    Thanks for the response! So even though i purchased a microsoft product my email can still be deleted due to inactivity? Just wondering because the rule says if you have a purchase of a Microsoft product it won't be deleted(the email that is)? But what i also just seen is that office 2010 did not need a Microsoft account to be used. So i might not of linked it to my old email.

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  2. Anonymous
    2021-12-16T00:56:42+00:00

    Hello Brian59

    Hi, I'm Karl and will be happy to help you today.

    There are two parts to your question

    #1 - Will your email account still be active

    Any Microsoft email account that hasn't been accessed within the last 2 years will be automatically deleted due to inactivity as per the Microsoft Account Activity policy. One an email account has been deleted, it cannot be recovered by anyone after any amount of time for any reason.

    Microsoft account activity policy

    https://support.microsoft.com/en-us/help/451105...

    or as summarized in

    Check if your Microsoft account is closed

    https://support.microsoft.com/en-us/account-bil...

    #2 - Can Office 2010 still be used?

    The issue related to your email account still existing has no bearing on whether or not you can still use Office '2010. You just won't be able to configure the email account in Outlook '2010 but can certainly configure any other email accounts you may have. The '2010 license is "perpetual" meaning that it never expires.

    *** when you install '2010 from any existing install media you have, be sure to update with the latest '2010 service pack but note that support for '2010 officially ended Oct '2020 but shouldn't have any issues using it today.

    Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition

    https://www.microsoft.com/en-ca/download/detail...

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