Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
The version does not matter, what you want to do is activate via phone.
.
Here are instructions
Phone Activate
- Open the the “run” window using <WIN<><R> and type “SLUI 4” (there is a space before the “4”), hit <enter>
- This launches the phone dialog.
- On the first screen pick your country. It then displays this dialog with a phone number and the “Installation ID” already filled in for you.
- Call the phone number provided (hopefully it is the correct one and still works … )
- On the phone call you will be prompted to enter the Installation ID.
- They will provide you with a “Confirmation ID”, Carefully WRITE IT DOWN.
- Then click on the “Enter Confirmation ID” button and type the number they provided.
- That should complete the activation for you.
- If it doesn’t, you will have to call the phone number again, and this time wait for the option to talk to a live service rep. Live support will only be provided for Office 2013 and newer.
.
Here are alternate instructions: https://directgames.store/office-activation-by-phone
If the process documented above does not work phone again. This time wait until you are given the option of talking to a “service rep”. Explain the problem, they should “flip a switch” to allow the activation to complete.
.