Unable to sign into One Drive - Error Code: 0x8004e4f1

This did not help, I am trying to log in from a new computer to my OneDrive and the same error keeps popping when I do, it is Scholar account and my school recently changed the domain

Hi Thomas_Infini:

We are very sorry for the problem you encountered.

We noticed this issue occurred after you changed your domain name.

Please try Resetting OneDrive (microsoft.com) first to see whether this can help.

If the problem persists after trying the above suggestions, please use the OLicenseCleanup.vbs and the signoutofwamaccounts.ps1 to reset Microsoft 365 Apps activation state.

OLicenseCleanup.vbs is used to reset Office activation of unmanaged devices; Signoutofwamaccounts.ps1 is used to clear all WAM accounts associated with Office on the device。

To manually clear Workplace Joined accounts, go to Access Work or School on the device and select Disconnect to remove the device from WPJ.

More information for you to reference: Reset Microsoft 365 Apps for enterprise activation state - Office | Microsoft Docs

If the problem still exists, to further analyze this issue, please provide the following information:

• The version information of the OneDrive you are using.

Hope this will help you.

Tin

Hi Thomas_Infini:

Thank you for your message.

I understand this has caused you great inconvenience. We noticed that your organization has recently changed its domain name, so this issue may be caused by the server. If you want to take the issue a step further, in this scenario:

We kindly recommended you can raise a service request in Microsoft 365 admin center, which the support there has the related permission and resource to help you check from the backend. They also have more resources to help you see if there is a problem for the tenant

Hope this will help you.

Tin

Hi Thomas_Infini:

May I know whether there are any updates to your question? If you have any questions, please feel free to contact us.

Best regards,

Tin