Will you PLEASE fix time service after all those YEARS?!

Question

Will you PLEASE fix time service after all those YEARS?!

Robert Trebor 1

Time synchronisation STILL does not work after YEARS and having tried a couple of times recommendations like re-registering, registry settings, tasks, and what not.

Simply put

I CAN'T start 'Windows Time' from Services, it reports "Access denied'"
I find errors in the event viewer "The time service encountered an error and was forced to shut down. The error was: 0xC0000005".

So will you PLEASE PLEASE PLEASE* give me FINALLY and advice how to fix this or fix your GD Windows instead?!
( * Read a lot of swearing.)

Same applies to Bluetooth to start up.

MotoX80 36,401 Reputation points

2021-04-22T15:58:11.26+00:00
Before anything can be fixed, we first have to identify what's broken. Are you running Win10?

Let's start with this. Open an admin command prompt (open cmd.exe with 'run as administrator') and run these commands.

net start w32time sc qc w32time w32tm /query /configuration

Copy the output and paste the results back here. Hopefully some forum user will be able to see what's wrong.

Robert Trebor 1

This won't tell any news.
As expected, considering my description.

Also see the tag.
Tagging is infuriating, could not add any really useful.

'Some user'? I thought you suggested yourself.
What about MS? They should be the experts.

C:\>net start w32time
System error 5 has occurred.
Access is denied.

C:\>sc qc w32time
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: w32time
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\WINDOWS\system32\svchost.exe -k LocalService
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Windows Time
        DEPENDENCIES       :
        SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\>w32tm /query /configuration
The following error occurred: The service has not been started. (0x80070426)

6 answers

Your answer

MotoX80 36,401 Reputation points

2021-04-22T15:58:11.26+00:00

Before anything can be fixed, we first have to identify what's broken. Are you running Win10?

Let's start with this. Open an admin command prompt (open cmd.exe with 'run as administrator') and run these commands.

net start w32time sc qc w32time w32tm /query /configuration

Copy the output and paste the results back here. Hopefully some forum user will be able to see what's wrong.
Robert Trebor 1 Reputation point

2021-04-23T11:24:16.297+00:00

This won't tell any news.
As expected, considering my description.

Also see the tag.
Tagging is infuriating, could not add any really useful.

'Some user'? I thought you suggested yourself.
What about MS? They should be the experts.

C:\>net start w32time System error 5 has occurred. Access is denied. C:\>sc qc w32time [SC] QueryServiceConfig SUCCESS SERVICE_NAME: w32time TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Time DEPENDENCIES : SERVICE_START_NAME : NT AUTHORITY\LocalService C:\>w32tm /query /configuration The following error occurred: The service has not been started. (0x80070426)

Answer 1

Jean-Michel M 6

Hi,

in my case 99% of the solutions found on the web failed because of Group Policies had been tinkered with.

Try this:

Start the Local Group Policy Editor (run as administrator)
Navigate to: Computer Configuration > Administrative Templates > System > Windows Time Service > Time Providers

Enable the following:

Configure Windows NTP Client: Enabled (policy settings are described below);
Enable Windows NTP Client: Enabled;
Enable Windows NTP Server: Enabled.

Then open a CMD.EXE window as administrator and start the w32time service

Robert Trebor 1 Reputation point

2023-02-17T09:54:53.25+00:00

[ Can't delete! ]

Answer 2

'Some user'? I thought you suggested yourself.

I have a lot of experience troubleshooting Windows, but I can't remember ever having a problem with the time service. Maybe some other user has and will see this and will remember how they fixed it.

Given the access denied error, let's check some permissions. Run regedit and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time

Right click and select permissions.

I am running Win10.0.19042.928. My permissions are:

System - full
Local service - read
Network service - read
Administrators - full
Users- read
S-1-5-32-556 - read
autotimesvc - read

The unknown SID is for Builtin\Network Configuration Operators An alias. Members in this group can have some administrative privileges to manage configuration of networking features.

https://learn.microsoft.com/en-us/troubleshoot/windows-server/identity/security-identifiers-in-windows

The autotimesvc is for NT SERVICE\autotimesvc is added in v1909 cumulative update.

https://stigviewer.com/stig/windows_10/2020-06-15/finding/V-63855

Verify that the first 5 permissions are set. You may not need to set the unknown SID, but I'm not sure. Try to add "NT SERVICE\autotimesvc" if it's not there.

Then from a command prompt run this:

sc sdshow w32time

See if it matches my pc.

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)(A;;CCLCSWRPLOCRRC;;;LS)(A;;CCSWWPLORC;;;LS)

Answer 3

This is a very late reaction. All thanks for your efforts.

I am still struggling with it. Have recently replaced my battery, again. I also have been tinkering with scheduled tasks. The service runs, but effectively there is no reliable synchronisation, or just clock. I have to press the synchronise-button manually after system's sleep. And not forget to do so before mail-download.

Yesterday I went through the suggestions above. I thought to have found some flaw, the NTP-client was disabled, I enabled it. Afterwards it turned out that even pressing the synchronise-button did not work any more. Then I put it to 'not configured'. The problem may have been in its configuration.

Maybe it will work in its present state now.

It's frustrating that this trivial but important matter is still a problem. There are so many variables involved.

Answer 4

Tondy 0

Start regedit.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\W32Time\
Right click W32Time key and add full permissions for user NT Service\W32Time for this key and subkeys.
Start the Windows Time service.

Answer 5

providentecopolitan4 0

WE Provident Ecopolitan Have been breaking to fix this issue thank you

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Will you PLEASE fix time service after all those YEARS?!

6 answers

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