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I’m a home user running Windows 10 Pro. I purchased Office 2021 Home and Business from microsoft.com, and have installed and activated it. I decided to check its activation status using two commands that I found on the Internet.
At a command prompt, running as an administrator, and positioned at:
c:\program files\microsoft office\office16\
I ran cscript ospp.vbs /dstatus. The output was as follows:
---Processing--------------------------
---------------------------------------
PRODUCT ID: 00461-00000-00000-AA524
SKU ID: 32084210-f262-4c27-865f-8bbfd40e748f
LICENSE NAME: Office 21, Office21HomeBusiness2021R_Grace edition
LICENSE DESCRIPTION: Office 21, RETAIL(Grace) channel
BETA EXPIRATION: 01/01/1601
LICENSE STATUS: ---NOTIFICATIONS---
ERROR CODE: 0xC004F009
ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.
Last 5 characters of installed product key: X2HMD
---------------------------------------
---------------------------------------
---Exiting-----------------------------
I am not sure what this means, or whether it is actually relevant to my edition of Office 2021? And what is the reference to the “Grace edition”, the RETAIL(Grace) channel, and the “grace period”? Perhaps someone can advise please?
I then ran powershell -ep unrestricted -nop -c “iex .\vNextDiag.ps1”. The output was as follows:
========== Mode per ProductReleaseId ==========
homebusiness2021retail = vNext
========== Shared Computer Licensing ==========
No registry keys found.
========== vNext licenses found ==========
No licenses found.
========== Device licenses found ==========
{
"Version": "Perpetual",
"Type": "Device|Perpetual",
"Product": "HomeBusiness2021Retail",
"Acid": "6b68e249-0fda-4486-9689-2dda4902d3be",
"DeviceId": null,
"LicenseState": "Licensed",
"EntitlementStatus": "Provisioned",
"EntitlementExpiration": "9999-12-31T23:59:59.9999999Z",
"ReasonCode": null,
"NotBefore": "2022-06-24T13:00:15.1822725Z",
"NotAfter": "2023-06-25T13:00:15.1822725Z",
"NextRenewal": "2022-07-26T10:00:15.1822725Z",
"TenantId": null,
"LicenseId": "CWW_16e39c4f-c797-4bfe-98bb-22e3b162cc42_16e39c4f-c797-4bfe-98bb-22e3b162cc42_3608f54e9d0548f58ffee7d3596c0822:38f400234c7c131362"
}
This output looks far more relevant to my edition of Office 2021 and appears to confirm activation. Is my assumption correct?
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Your license should show:
LICENSE STATUS: ---LICENSED--- (The expiration date does no appear to be relevant, see mine!)
See my Office Home and Business 2019 below:
By posting on this forum, I was hoping that someone might have been able to point me at a Microsoft document that states categorically which office products ospp.vbs is relevant to, and which office products vNextDiag.ps1 is relevant to, when querying activation status. It would appear that either such a document does not exist or nobody is aware of its existence.
The nearest that I have found is:
which states that ospp.vbs is relevant for use with volume licenced versions of office products. But it doesn’t state that it is not relevant for use with the type of licence that I have. I now give up.
Sharon, I know how to run the command cscript ospp.vbs /dstatus, so I don't know why you provided instructions on how to do it in your reply. I didn't ask for them.
I am still hoping that someone can inform me whether the command cscript ospp.vbs /dstatus is relevant or irrelevant to my retail edition of Office 2021 Home and Business with a perpetual licence.
If it is relevant, I would like to know what a “Grace edition”, a "RETAIL(Grace) channel", and a “grace period” are. And I would like to know what is the implication of the grace period having expired for my product.
On the other hand, if the command has no relevance to my product, I don't need to know about these things and I can just ignore them.
Hi Tiberius, Re: Office Home and Business 2021, for a genuine licenced version you should be able to sign into the Office Account at: https://account.microsoft.com/services You need to sign in with the Microsoft Account that you used to redeem your Office. You need to access your Office Account should you need to reinstall Office, also unless you have an Office Account you will not be able to do an online repair. I wish you the best.
Hi ,Tiberius_Claudius
I’m Sharon one of the Independent Advisor and I’d be happy to help you out with your question.
Yes you are right. Its possible that its not relevant to the license that you have. In order for you to validate your license you can reach directly the technicians from Microsoft Support team for them to validate the license using their advance tools.
You may reach them through this support link:
https://support.microsoft.com/en-us/contactus
I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.
Best regards,
Sharon
--If the reply was helpful, please don’t forget to upvote or accept as answer--