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What does "Microsoft Defender for Office 365 has encountered an error" mean?

Anonymous
2022-07-02T12:45:27+00:00

I encountered the message "Microsoft Defender for Office 365 has encountered an error" when I was going through a reset password process for an online account.

What can I do to deal with the block?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2022-07-02T14:03:20+00:00

    The process and the steps needed to carry it out are beyond me.

    If I am correct, if I start creating a new Windows Profile I'll have to reinstall all my software too. That is asking too much.

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  2. Anonymous
    2022-07-03T11:30:13+00:00

    Hi WGreen1316,

    Thank you for the updates. If you need further help with the troubleshooting steps you can definitely reach our Microsoft Support Team for them to run the process for you.

    You may reach them through this link:

    https://support.microsoft.com/en-us/contactus

    if you wish to submit feedbacks, suggestions, comments, etc within the Microsoft Products please feel free to submit it through our feedback hub. For more details please check this link:

    https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

    Have a great day and take care! Thank you so much again.

    Best regards,
    Jung

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  3. Anonymous
    2022-07-02T14:31:33+00:00

    Hi WGreen1316,

    Yes, you may need to create a new user or reinstall the application to refresh its function. If you are having difficulties to perform those troubleshooting steps mentioned above you may reach our Microsoft Support for them to run the troubleshooting steps on behalf of you.

    https://support.microsoft.com/en-us/contactus

    Best regards,
    Jung

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  4. Anonymous
    2022-07-03T11:15:55+00:00

    Thanks for the advice. I am not going to create any new accounts/profiles unless things deteriorate.

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  5. Anonymous
    2022-07-02T14:07:15+00:00

    Just to check, where are the screenshots you refer to?

    To reset the network etc, you mean right-click on the start menu of Windows?

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