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I created an org chart using SmartArt in powerpoint. Upon revisiting file to update, SmartArt option is no longer available. Entire chart is now in individual objects.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
No, in fact, this has happened on another org chart I created...
Microsoft Office 365. Created powerpoint organization chart using the SmartArt feature. Typically when you need to revise same file, the SmartArt options button appears. Chart is no longer in SmartArt style. I saved as pptx. Cannot make changes to org chart using SmartArt.
Dear MaureenXP,
Thanks for your reply.
May I confirm if you create this chart with Insert>SmartArt, or with other add-ins or method?
Also, may I confirm if you are opening this PowerPoint desktop application or PowerPoint for web?
Look forward to your reply.
Sincerely,
Sean Cai | Microsoft Community Moderator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
SmartArt objects have an option to convert them to shapes; is there any chance that you/someone else might have clicked that?
Dear MaureenXP,
Thanks for posting in Microsoft community.
We go through your description and may I confirm the following information for further trouble shooting:
1.What does "SmartArt option is no longer available" mean. You could attach a screenshot in reply to help us understand your scenario better.
2.What's your Office version?
3.If this behavior remains in a new file?
4.Where did you save the file?
Thanks for your cooperation, look forward to your reply.
Have a good day.
Sincerely,
Sean Cai | Microsoft Community Moderator
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