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"We found a problem with some content in *****.xlsx" on Excel 2016, but works perfectly on Excel 365

Anonymous
2022-05-18T23:05:23+00:00

Hi everyone,

As a side project at work, I created and maintain a large Excel workbook that we use to track various data points for research purposes. I don't have access to our work network at home so I update the Excel workbook a lot of the time at home. Whenever I go into work I put the updated workbook on the network drive. I have been doing this for 2 years and never had an issue... until this past Tuesday.

When I put the workbook on the network drive and tried to open it to edit it I got the dreaded message:

"We found a problem with some content in '2022-05-17 MSTU Data.xlsx'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes."

I click yes and of course it messes everything up and it is unusable. The removed parts it says are something with Print Options and repaired parts are from sheet5 (see attached images).

The odd thing is that it works perfectly when I open it at home. I have an iMac with the latest MacOS and use Office 365. The work computers have Office 2016. One of my coworkers also works on the worksheet at home and he uses a Windows laptop with Office 365, and it opens perfectly for him as well.

Luckily I keep backups every time I work on the worksheet by using Save As and creating a new version with the date I worked on it (that's why it's titled with the date above). So if there is no fix it is not as bad because I won't lose too much data, just got to try to not do the same thing again. I'm guessing something I did between the 2022-05-16 and 2022-05-17 version is what Excel doesn't like on the work computers.

Does anyone have any ideas why it will work on our personal computers with Excel 365, but not the work computer running Excel 2016?

Thanks

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2022-05-20T06:36:23+00:00

    Hello Jake,

    Thank you for posting your query.

    I suggest you open the Excel file within the Excel application through File> Open and check if it helps.

    This issue may occur if the file is corrupted. I suggest you refer to the information mentioned in the following Microsoft forum and check if it helps.

    https://answers.microsoft.com/en-us/msoffice/forum/all/file-is-corrupt-and-cannot-be-opened-in-excel-2016/3e378431-83c6-474e-a852-eaea3bb802a8 

    Best Regards,

    Suyash

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  2. Anonymous
    2022-05-19T01:02:06+00:00

    Hi JakeHosh!

    I'm Jen, and I'd be happy to help you out with this issue.

    Have you tried repairing the workbook using the Open and Repair option?

    https://support.microsoft.com/en-us/office/repa....

    I hope this information helps. If you have any questions, please let us know and we'll be glad to assist you further.

    Best Regards!

    Jen :)

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  3. Anonymous
    2022-05-19T21:08:51+00:00

    Hi Jen,

    I selected "Yes" to the prompt it asked me and it made the workbook unusable.

    The main thing I am wondering is if there is any reason it'll work when using Excel 365 and not when using Excel 2016?

    Thanks again!

    5 people found this answer helpful.
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