Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Jeremy Tapay
Welcome to Microsoft Community
According to the category Microsoft 365 and Office you posted, we can tell that your problem is "Error scanning sending email with Kyocera Printer Scanner" Feel free to correct me if my understanding is wrong. I can understand that it is frustrated at times that something goes wrong, and the fact that it has not been resolved is troubling.
We can understand your mood. After observation and research, the current mail configuration information in Kyocera Printer is incorrect. Please try the following configuration
- SMTP server name smtp-mail.outlook.com
- SMTP port 587
- SMTP encryption method STARTTLS
At the same time, try to view the relevant POP3/IMAP setting instructions provided by Microsoft, click here
The current problem is more related to the settings of your Kyocera Printer Scanner.In addition, we need to confirm whether the email account you configured on the printer belongs to a personal or business or school account
Due to Kyocera and Microsoft do not belong to the same company. We also recommend that you contact the official support for the printer
Thank you for your understanding and patience.
Chandy| Microsoft Community Support Specialist
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