Share via

Is it possible to @tag external users or guests within Word or Excel documents that are shared externally?

Anonymous
2022-07-20T15:05:09+00:00

We have a SharePoint site which is dedicated to collaboration with external contractors outside of the organisation.

At present, we are working on multiple Word and Excel documents together. The external users are members of the site and have editing permissions.

We are able to @ tag other people within our organisation. However, we would like to be able to @ tag the external site members in comments within Word and Excel documents.

Is this possible? If so, how can we enable it? If not, is this a feature which will be rolled out?

Thank you.

Microsoft 365 and Office | SharePoint | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-07-20T15:49:31+00:00

    Dear Andrew J Cook,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    As per your description, please don’t worry, we can work together to narrow down and resolve the situation.

    Based on my test result, I also meet the same behavior as lie you described above. We cannot @tag to external users within Word documents to collaborators in comments in Word, Excel, when comment in a file and use the @-sign with external username. Even I tested in Word or Excel for web app but got the same result.

    The default behavior is that @mentions does not work with guest or external accounts. Here is Microsoft Article for your reference. @mentions for comments in Word, Excel.

    Image

    We feel your pain due to this limitation and we’re really feel sorry for it. Regarding to your concern, I request you, please send/provided feedback to related development team via Microsoft Word feedback portal, so that they can get notice about it, and we are sure it will speed up this process. Your advice is very important to us.

    We can expect this feature to be used in the future in Word/Excel app

    Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

    Sincerely, 

    Waqas Muhammad

    ***Note: In the event that you're unable to reply to this thread, please ensure that your Email address is verified in the Community Website by clicking on Your Account Name > "My Profile" > "Edit Profile" > Add your Email Address > tick "Receive email notifications" checkbox > click on "Save".***

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments