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Reduce Apple Pencil lag in OneNote [Feature Request]

Anonymous
2022-07-06T13:52:27+00:00

I've been a very happy user of an iPad Pro (both the 10.5" and the 2020 11") and OneNote. I heavily use the pencil to takes notes and such.

Recently I've replaced my 11" Pro with the new iPad Air with doesn't come with the 120Hz ProMotion screen. This change in screen tech has had a significant impact on the Pencil performance in OneNote. It now has very noticeable lag which is a real shame.

But when I use the Apple Notes app the lag is very much reduced and much more similar to how it was on the iPad Pro.

After doing a little research I learned that Apple has an API called "predicted touches" that they use in their own apps. It would be very nice if this could also be implemented in OneNote (perhaps even optional) to reduce the input lag. Here is the link to the developer article from Apple: https://developer.apple.com/documentation/uikit/touches\_presses\_and\_gestures/handling\_touches\_in\_your\_view/minimizing\_latency\_with\_predicted\_touches

Microsoft 365 and Office | OneNote | For business | iOS

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  1. Anonymous
    2022-07-06T15:13:56+00:00

    Dear Coert van den Thillart

    Good day! Thank you for posting to Microsoft Community. We are happy to help you！

    Based on your description, it seems that the apple pencil will lag soem seconds in OneNote on IPad than other Apple applications.

    And according to the article from Apple mentioned, sonce the apple pencil was invented by Apple Team, which is specially designed for Apple products. So there may be have some unexpected behavior with the Microsoft product when users are using.

    We'll report the query to the developer team to capture their view about this situation hope they can improve the product to be work well with the apple pencil. Meanwhile, We also kindly suggest you click the link OneNote · Community (microsoft.com) to post your idea, which is the best platform to let us hear from you and make our products and services better for you and others.

    Besides, please try the following steps to check if the Apple Pencil lag in OneNote can be improved a little.

    • Settings > Bluetooth > Tap I next to Apple Pencil > Tap Forget this Device. After that, reconnect your apple pencil with iPad.
    • Keeping your apps and iPad updated. Turn on automatic updates for your apps and don’t ignore the iPad updates.

    If there are any misunderstanding or unclear, You can post back in your free time. We’re looking forward to your reply and will continue to help you all the time! 

    Sincerely,

    Stacey | Microsoft Community Moderator

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