Selecting text to edit IN MS Word for Mac

Hi Waqas Muhammad,

I guess the new update to Word for Mac 16.63.1 changed so much the editing process that we are finding it challenging. I also cannot select the text just by selecting the first letter and go forward to select the rest. I need to click shift. Is there a tutorial to understand how the new version works. I find it also annoying the new insert a comment system and my productivity is slowing down. The problem, I guess, is the new update with no tutorial .

thanks!

Hi AnnaClb,

Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

 And I appreciate your kind words.

Since you mentioned this problem is happened to new update to Word version 16.63on your Mac OS, then as a workaround you may revert back to previous version 16.62. You can go to the Applications folder In Finder and drag Microsoft Word .app to the trash. Then Restart your Mac Download this Install package Word and use it to reinstall Microsoft Word (the version 16.62). Then, restart your Mac and test.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

Hi Edwin M Dickson Jr.,

I'm writing a follow up this case, may I know if you have update? Feel free to post back if you need further assistance.

Sincerely, 

Waqas Muhammad

Dear Edwin M Dickson Jr.,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

As per your description, please don’t worry, we can work together to narrow down and resolve the situation.

 As the problem can be caused by different reason, I will appreciate you can try the normal troubleshooting steps 1 by 1 below and tell us the result.

1.Try to reboot Mac in safe mode and determine whether background programs are causing the issue. For detailed information, please check this article.

2.Have you ever installed any add-ins for Word? If so, please disable them and then check the outcomes.

4.Another suggestion is to remove the Office folders from Containers folder in Library with following steps.

a: Completely quit all Office apps

b: In Finder, press COMMAND +Shift+g.

c: Enter**~/Library** and click Go

d: Go to Containers folder, find the folder called Microsoft Word or com.Microsoft.Word

e: Move this folder to your desktop by cut&paste .

f: Relaunch Word for Mac application and see the results.

5.Also, I suggest starting by checking file system using Disk Utility. If there are file system problems, Disk Utility may be able to fix them.

How to repair a Mac disk with Disk Utility - Apple Support

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

6.If the problem with all Word files even new created Word document on your Mac OS, then I suspect components were corrupted somehow. You can go to the Applications folder In Finder and drag Microsoft Word.app to the trash. Then Restart your Mac Download this installer package Word and use it to reinstall Microsoft PowerPoint (the version 16.63). Then, restart your Mac and test.

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Meanwhile, as a temporary work around, you could work on your documents with Word Online., login with your Microsoft Account to continuous your work.

If above suggestion does not work, to narrow down your issue, please tell us more information below to let us help you:

1. Confirm whether other applications also get the same problem? Such as Excel or PowerPoint and etc.

2.Can you recall when this behavior starts e.g., after Office update or Mac OS.

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

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