Why Azure Active Directory External user can't log in ' https://myaccess.microsoft.com/ ' ?

TechQ 236 Reputation points
2022-12-11T00:20:47.937+00:00

I have made an external user sign up with my Gmail, but as an external users I can't sign in to 'https://myaccess.microsoft.com/' to get access for my Identify governance and the resource.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator
    2022-12-12T17:35:36.84+00:00

    @MitunDas-7581
    Thank you for your post!

    When it comes to the My Access portal, you'll have to ensure that the user you're signing in with has the Requestor role assigned, and you'll need to use your organizational (work or school) account. For more info - Sign in to the My Access portal.

    Sign in to the My Access portal:
    The first step is to sign in to the My Access portal where you can request access to an access package.
    Prerequisite role: Requestor

    1. Look for an email or a message from the project or business manager you are working with. The email should include a link to the access package you will need access to. The link starts with myaccess, includes a directory hint, and ends with an access package ID. (For US Government, the domain may be https://myaccess.microsoft.us instead.)
      https://myaccess.microsoft.com/@<directory_hint>#/access-packages/<access_package_id>
    2. Open the link.
    3. Sign in to the My Access portal.
      Be sure you use your organizational (work or school) account. If you're unsure, check with your project or business manager.

    I hope this helps!

    If you're running into any error messages or continue having issues, please let me know.
    Thank you for your time and patience throughout this issue.

    ----------

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

    1 person found this answer helpful.

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