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Restoring deleted user in O365

Anonymous
2022-09-27T06:53:13+00:00

Hi all,

When I try to restore a deleted user from O365 admin page I'm getting the below error

Target component RestoreDeletedUserConflictPage is not found in the loaded module 827a5f93-76e2-428b-89e0-1270e299e483.

And user is deleted on 09/02/2022. I need to provide his OneDrive to another user

Can someone help me to figure it out.

Thanks

Dundi

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-10-25T21:46:50+00:00

    This may not apply to all, but the cause of this error for my org was that the email address was already applied as an alias. Once there are no occurrences of alias the user could be restored.

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  2. Anonymous
    2022-09-29T17:08:30+00:00

    Hi Edwine,

    I tried with PS by using the following command and it got worked, user got restored

    $credential = Get-Credential

    Connect-MsolService -Credential $credential

    Restore-MsolUser -UserPrincipalName "UPN" -AutoReconcileProxyConflicts -NewUserPrincipalName "New UPN"

    UserPrincipalName                DisplayName    isLicensed
    -----------------                -----------    ----------
    New UPN User name True

    But here I can't see the user assigned license,

    Could you suggest in this case? Any idea how to recover the data of the user

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  3. Anonymous
    2022-09-27T18:43:13+00:00

    I am seeing this same issue as above

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  4. Anonymous
    2022-09-27T12:48:31+00:00
    1. In the admin center, go to the Users > Deleted users page.
    2. On the Deleted users page, select the names of the users who you want to restore, and then select Restore.
    3. Follow the prompts to set their password, and then select Restore.
    4. If the user is successfully restored, select Send email and close. If you encounter a name conflict or proxy address conflict, see the instructions below for how to restore those accounts.

    Image

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  5. Anonymous
    2022-09-27T08:11:20+00:00

    Dear Dundi Akhil,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    I carefully went through your question, and it seems you are trying to restore a deleted user account in Microsoft 365, but you are getting an error message. I am sorry for the inconvenience this issue has caused!

    When users are deleted from Azure Active Directory (Azure AD), they are moved to a "deleted" state and no longer appear in the user list. However, they are not completely removed, and they can be recovered within 30 days. From your description, it is not yet up to 30 days, therefore, you should be able to recover this user.

    Please let us work together and resolve this issue. May I know what steps you are using to recover a deleted user? did you check this article? If not, please check this article and follow the suggestions to see if you can restore this user: For reference, see How to restore deleted user accounts in Microsoft 365, Azure, and Intune - Office 365 | Microsoft Learn.

    If you still can't restore the user, please share the screenshot of that error message and we do further investigation, and tell us the steps of reproducing that error.

    Thanks for your kind understanding and cooperation. Good luck and stay safe!

    Sincerely,

    Edwine | Microsoft Community Moderator

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