Share via

Convert PPT to PDF

Anonymous
2022-09-14T10:15:49+00:00

Hello,

My platform is Windows 10 Pro.

Since a couple of days I cannot convert PPT presentations to PDF. With other Office programs (Word, Excel) there is no problem. But with PowerPoint every time I click "save as Adobe PDF" it says "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF". For Adobe, I have Adobe Acrobat Pro DC version 2022.002.20191.

What causes this and is there a solution?

Thanks and regards,

Danker

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Steve Rindsberg 99,156 Reputation points MVP Volunteer Moderator
    2022-09-14T15:30:59+00:00

    While you're sorting out the problem with the Adobe PDFmaker, you can save PDFs by choosing File | Save As and selecting PDF as the Save As type.

    This is often way faster than The Adobe Way.

    1 person found this answer helpful.
    0 comments

5 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-09-14T21:07:30+00:00

    Hi Asher,

    I followed all steps you described. Office is now reinstalled, and there are no more problems with the PDFMaker. All works fine.

    Thank you so much!

    Cheers,

    Danker

    0 comments
  2. Anonymous
    2022-09-14T11:43:22+00:00

    Dear Dschaareman,

    Yes please do, you can use the steps below:

    Please download the uninstall support tool using the link below:

    https://aka.ms/SaRA-officeUninstallFromPC

    Follow the steps to open the download according to your browser, and when you're prompted in the Application Install window, select Install, and then I agree for the Microsoft Services Agreement.

    From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next.

    Follow the prompts on the remaining screens and when prompted, restart your computer.

    After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.

    Below is a reference link to the steps:

    https://support.office.com/article/9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

    To reinstall please use the steps below:

    Go to www.office.com and if you're not already signed in, select Sign in.

    Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office

    After signing in, follow the steps that match the type of account you signed in with.

    From the Office home page select Install Office.

    Select Install (or depending on your version, Install Office>).

    Below is a reference link to the steps:

    https://support.office.com/article/4414eaaf-0478-48be-9c42-23adc4716658?wt.mc_id=uninstallpc_262f265f-4c5e-4c46-852f-2a3890829d34&ui=en-us&rs=en-us&ad=us

    Please let us know if the issue persist after that.

    Best Regards, Asher

    0 comments
  3. Anonymous
    2022-09-14T11:10:37+00:00

    Hi Asher,

    I have already done that (several times), via control panel, modify/uninstall. Didn't resolve the problem.

    Or should I now completely uninstall office and reinstall it?

    Cheers,

    Danker

    0 comments
  4. Anonymous
    2022-09-14T10:56:45+00:00

    Hello ,

    Thank you for posting your question in our community, kindly use the repair function to resolve this:

    Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Apps and Features on the pop-up menu.

    Select the Microsoft Office product you want to repair, and select Modify.

    Depending if your copy of Office is Click-to-run or MSI-based install, you'll see the following options to proceed with the repair. Follow the steps for your installation type.

    Click-to-run

    In the window How would you like to repair your Office Programs, select Online Repair > Repair to make sure everything gets fixed.

    MSI-based

    In Change your installation, select Repair and then click Continue.

    Follow the instructions on the screen to complete the repair.

    Below is a reference link to the steps: https://support.office.com/article/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?ui=en-us&rs=en-us&ad=us

    Please let us know if the issue persists after that.

    Best Regards, Asher

    0 comments