Share via

eDiscovery365 [SOLVED]

Anonymous
2022-09-19T09:01:26+00:00

When we try to export the .pst file, we get "client error, request failed with status code 500":
We already set license as eDiscovery Manager. What could be?

Microsoft 365 and Office | Install, redeem, activate | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. Anonymous
    2022-09-19T10:03:44+00:00

    Sorry you are experiencing this, you can also try using internet explorer, or try to give it more time as suggested by other advisors on the forum

    https://answers.microsoft.com/en-us/msoffice/forum/all/ediscovery-error-when-exporting-or-previewing/72f5980a-956a-4a89-ac82-e544cbee1987

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-09-19T09:59:05+00:00

    Ok, about 30mins

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-09-19T09:46:34+00:00

    Hi Alessandro

    I'm Idris and I'd be happy to help you out with your question.

    Please refer to the link below: https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/ediscovery/cannot-start-ediscovery-pst-export

    Also, you can try this: Permissions --> eDiscovery manager --> removed yourself from eDiscovery Administrator and added to eDiscovery Manager

    Answer from: https://answers.microsoft.com/en-us/msoffice/forum/all/ediscovery-error-when-exporting-or-previewing/72f5980a-956a-4a89-ac82-e544cbee1987

    Best Regards,

    Idris

    Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-09-19T09:54:38+00:00

    This is changed only once

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-09-19T09:53:08+00:00

    How many time does changing the permission require?

    Was this answer helpful?

    0 comments No comments