IT WORLD. are they a genuine organisation and work with microsoft ?

Thanks for your interest and response.

My laptop shut down with a Microsoft statement stating a "trojan" may have accessed your pc

Over the top of Microsoft was "IT World" who after a lot of phone conversations,to the number stated and tweeking the LT, normal service was resumed with a payment of £250 for a three year firewall and regular checks and protections. They are based in London on 03300010924

Being an "OF" and very green I was concerned that I may have been taken

Bill

p.s everything is now "Google"

Hi Bill G,

My name is Tim and I’m sorry to see you’re experiencing issues. I will gladly assist you today.

I would be highly suspicious regarding the message you have received. I have googled the number you have provided and there are numerous comments from people all based in the United Kingdom stating that the call is portrayed as being from Microsoft but is a suspected scam.

You can of course google the telephone yourself and see the various websites reporting it as a scam.

Give back to the community. Help the next person who has this issue by indicating of this reply solved your problem. Please click Yes or No below.

If you require any further information then please don’t hesitate getting it contact. I will be more than happy to assist you further.

Kind regards

Tim

This is a comment concerning that phone number from https://who-calls.me.uk/phone/03300010924

Quote

SCAM A supposed follow-up call by a company called itWorldPro pretending to be Microsoft. The company disables your computer and demands payment to re-enable it. Blocked.

Unquote

I can’t obviously be sure that this company is a fake however there are steps that you can do.

Are you based in the United Kingdom? I’m presuming you are with a BT contract.

The first option would be to register this with Action Fraud for them to investigate. I have attached the link below for you:-

https://www.actionfraud.police.uk

The second option would be depending on how you paid, to have a conversation with your bank. If my memory serves me well, paying with a credit card you should be able to claim the money back however this isn’t guaranteed and your bank will be able to advise you further.

I look forward to hearing from you.

Kind regards

Tim

Again my thanks for your help and advice

Having reported the scam to my bank, I accept that having been scammed and created the possible problem must live with it. My lack of knowledge, capability and ability in this field is zilch !

I now intend to find a PC expert who can visit, sort out what needs to happen, get my wife and my Ipads back to normal and get rid of the worry and stress

thanks again

Bill