A family of Microsoft word processing software products for creating web, email, and print documents.
The text could be formatted in white color. Are you able to select the content although you can't see it? Try Ctrl+A. If something becomes selected, try changing the text color in the Font dialog box (Ctrl+D).
If you want one of us to take a closer look, share a copy of the document by uploading it to OneDrive or Dropbox and post a share link in this thread.