A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Hi Jrowla,
I'm Daniel and I'd be happy to help you out with your query.
I apologize for any inconvenience caused. (Note: Some users have been experiencing a problem recently where they are unable to upload their documents to OneDrive too.)
I will be asking few questions to understand this.
-- What version of Excel are you running?
-- is your Office version up to date please?
-- Are you using a Work/school account?
-- Did you try to delete Office cached files already?
-- Lastly, if you haven't tried to use credential manger. Please do that with these steps, it should help.
- Open Excel > Open the File menu > Do to Account.
- Sign out of all existing accounts – under User Information > Close the Office program.
- Now open Control Panel > User Accounts > Credential Manager > Windows Credentials.
- Under Generic Credentials, expand Office credentials.
- Click on the Remove link to delete them from the Windows Credentials Manager.
- Then, open Excel > File > Account.
- Sign in with your Office 365 credentials.
I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.
Best Regards,
Daniel