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Is there any way to update Office version from 16.0.4266.1001 to 16.0.4738.1000 ?

Anonymous
2023-02-06T05:18:49+00:00

Dear MS Team,

We are trying to update Office version from 16.0.4266.1001 to 16.0.4738.1000 to be compatible with a program needed for user . I have ran windows updates to include updates for Microsoft products but the office version is still the same. even though I updated to windows 11 then also not working due to the IMAP and POP services has stopped so need to resolve as soon as possible

Regards

Chaitanya

IT-Department

Pellets Pharma Limited

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2023-02-06T09:00:25+00:00

    Dear Chaitanya,

     

    Good day! Thank you for posting your query in our community.

     

    Based on your description, it seems that you can't update Office via the Windows settings.

     

    You can follow the steps in this article to update Office to see the result: Install Office updates - Microsoft Support

    Image

     

    If my understanding is wrong, please feel free to post back.

     

    Sincerely,

    Jazlyn | Microsoft Community Moderator

    Hi Jazlyn,

    As per the trailing details that process was completed before post the issue no results

    Try to provide more options then we can resolve this from our side

    Regards

    Chaitanya

    IT-Department

    Pellets Pharma Limited

    1 person found this answer helpful.
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  2. Anonymous
    2023-02-07T06:20:20+00:00

    Dear Chaitanya,

    Thank you for the reply.

    Generally, the format of the version number for Office 365 is 16.0.XXXXX.XXXXX(5 digits). However, yours is 16.0.XXXX.XXXX(4 digits), and I can't find your detailed version number in the official article: Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Learn

    Could you please provide screenshots of where and how you get those version numbers?

    Sincerely,

    Jazlyn | Microsoft Community Moderator

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  3. Anonymous
    2023-02-06T08:30:10+00:00

    Dear Chaitanya,

    Good day! Thank you for posting your query in our community.

    Based on your description, it seems that you can't update Office via the Windows settings.

    You can follow the steps in this article to update Office to see the result: Install Office updates - Microsoft Support

    If my understanding is wrong, please feel free to post back.

    Sincerely,

    Jazlyn | Microsoft Community Moderator

    0 comments