Share via

My Cursor Keeps Turning White in Microsoft Word Without Typing

Anonymous
2022-08-15T21:33:58+00:00

My cursor keeps turning white in Microsoft Word 2016 (I bought lifetime access), even without typing. I already tried changing the cursor settings so that it wouldn't disappear when typing, but that didn't do anything. After a few seconds the text selection cursor will turn white, and, if I hover over dark text, I can see the cursor outline. This has been happening in multiple documents, so not an isolated incident.

This started after a Microsoft update which forced me to log back into my Microsoft account to use Word about a week or two ago. I've tried everything I can find on the internet, but no luck yet. It's very hard to get work done if I can't see my cursor in Word, so what do I need to do to fix this issue so I can get back to work?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

143 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-12-04T13:10:46+00:00

    And for me, the issue is in every application. not just restricted to microsoft word.

    Have you modified the REG file? If it still does not work, you may try the methods in this link. https://www.youtube.com/watch?v=6hN8LrGogzY

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-12-03T13:21:06+00:00

    Hi, I think I'm able to isolate the issue.

    The issue is only happening with integrated AMD GPU.

    I have Lenovo legion 5 pro with AMD CPU and nvidia GPU with a MUX switch.

    The cursor problem disappears completely when I switch the GPU to Nvidia.

    My, system details:

    Operating System: Microsoft Windows 11 Professional (x64) 22H2 Build 22621.900

    CPU: AMD Ryzen 7 5800H

    iGPU: AMD Radeon Vega

    iGPU DRIVER DETAILS:

    Driver Manufacturer: Advanced Micro Devices, Inc.

    Driver Description: AMD Radeon(TM) Graphics

    Driver Provider: Advanced Micro Devices, Inc.

    Driver Version: 30.0.14052.9003

    AMD Driver Package Version: 21.40.52.09-220721a-381698C-Lenovo

    AMD Software Driver Version: 21.40.52.09

    Driver Date: 21-Jul-2022

    DCH/UWD Driver: Capable

    DeviceInstanceId PCI\VEN_1002&DEV_1638&SUBSYS_3A4F17AA&REV_C5\4&1185D5E4&0&0041

    Location Paths PCIROOT(0)#PCI(0801)#PCI(0000)

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-11-30T13:33:25+00:00

    Hi, guys. I have got a new, simple and complete solution from a sensor tech supporter of Lenovo. It works perfectly for me. The followings are the details.

    1. Open Notebook， and fill it in with the following Code, as shown in Figure：

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Dwm]

    "OverlayTestMode"=dword:00000005

    1. Save the file with the format”.reg“, the name is arbitrary, for example as FixCursorBug.
    2. Double-click the FixCursorBug.reg, and continue till new Infos are merged into the registry.
    3. Restart the OS.
    4. Test and enjoy it.

    Image

    As someone who isn't incredibly technical like this, could you please explain what each part of this does before I try testing it? I don't want to implement something without understanding it better (just in case something else goes wrong afterwards).

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-11-17T13:14:31+00:00

    I guess the problem is not only affecting the text cursor...

    In Microsoft Edge I had a map and when I hovered over it the cursor changed to the open hand where I could drag the map around.

    And there the hand was completely white, without the black boarder.

    So I think there is no problem with the color of the cursor, but the bug is, that sometimes the black border of the cursor is displayed white (or just not showing?).

    And with the text cursor (which is more or less just a border) the bug is more obvious.

    @Microsoft: PLS FIX THAT SH*T

    EDIT: In Microsoft Edge it is more or less reproducable by having multible tabs open and then changing the tab (by clicking on it) an then dragging the mouse to the adress bar. Sadly it is not really deterministic from what I can see

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2022-09-27T20:25:10+00:00

    I believe the beam_r mode helped a bit since it doesn't turn white i think , but it still is not great since this beam_r cursor has a white outline-stroke all around it which makes my work also a bit difficult.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments