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OneDrive error can't login and syncing

Anonymous
2022-12-31T11:47:15+00:00

Hey, I got this error message soon after I reboot the PC for my network driver updates. Anyone can help me with this?

Thanks in advance

Correlation Id: 32815ae9-739e-4a4e-b599-f1649b49cdcb

Timestamp: 2022-12-31T11:41:50.000Z

DPTI: a8dd9c8900f1aab94b6c7027cc9fcf2bebae4afae509ba24003150148e809916

Microsoft 365 and Office | OneDrive | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-01-02T08:57:49+00:00

    Hello, i have the same issue but on all my devices which use onedrive. So maybe the issue doesn't come from our systems but from microsoft servers.. because i tried to re-install onedrive and just after you enter your email, there is an endless loading. As i said, i have the same issue on my mobile device

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  2. Anonymous
    2023-01-02T10:59:01+00:00

    Hi,

    Same situation here as well (RO). I can sign into my OneDrive account - I cannot see any of the files on the web. On PC and/or Phone - I can see the files but I cannot open them. Also the OneDrive on PC cannot sign in, or if it manages to sign in, it cannot sync the files.

    I understand there is an outgoing issue - https://admin.microsoft.com/servicestatus - any ETA on this?

    Thank you

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  3. Anonymous
    2023-01-02T09:18:55+00:00

    Unfortunately not, i can't access it online. I tried on my other account and it's the same issue. We found that there is an issue from microsoft servers, see https://admin.microsoft.com/servicestatus

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  4. Anonymous
    2023-01-02T09:12:59+00:00

    Right, i have an other onedrive account and it has the same issue. Maybe it concerns all users

    1 person found this answer helpful.
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  5. Anonymous
    2023-01-02T09:06:21+00:00

    Same problem here! I can access the account, but not the files and folders.

    1 person found this answer helpful.
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