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Why does it take very long time for my word documents to open

Anonymous
2022-11-30T13:35:40+00:00

When I try to open word documents sent to me by email or out of my database it takes at least a minute or sometimes more and I have tried different thyings but no help.

I need help on what to do to speed the opening of docs up.

Thanks

Todd Birnberg

Microsoft 365 and Office | Word | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Paul Edstein 82,861 Reputation points Volunteer Moderator
    2022-12-01T02:18:11+00:00

    When you open a Microsoft Word document when connected to a network, it may take longer than expected to open if the document has a template attached or linked and one of the following conditions is true:

    • The attached template, its folder, or its share is missing.

    • The attached template has been moved.

    • The attached template has been renamed.

    • A linked file referenced by the document is missing, has been moved or renamed.

    When a Word template is missing, Windows will try to locate the missing template multiple times. The process of locating a missing template may cause a Word document to take longer than expected to open.

    If you're opening the file from a completely different location (e.g. at home instead of at work), simply disconnecting from the internet while opening the file can improve performance.

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  2. Anonymous
    2022-11-30T14:40:01+00:00

    What is Word shortcut?

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  3. Anonymous
    2022-11-30T14:31:24+00:00

    Can you open Word in Safemode by holding down the CTRL on your keyboard whilst double clicking the Word shortcut.

    Does this improve the issue?

    Kind regards

    Tim

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  4. Anonymous
    2022-11-30T14:19:56+00:00

    I am on Microsoft 365

    Microsoft® Outlook® for Microsoft 365 MSO (Version 2210 Build 16.0.15726.20188) 32-bit

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  5. Anonymous
    2022-11-30T14:07:46+00:00

    Hi Todd B,

    My name is Tim and I’m sorry to see you’re experiencing issues. I will gladly assist you today.

    Can you confirm which version of Office you’re using? Microsoft 365 or a different version?

    Is the current version up to date?

    Kind regards

    Tim

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