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Someone keeps trying to get into my account

Anonymous
2023-02-07T01:04:49+00:00

I get as many as six emails a day that someone is trying to access my account. The single use code is sent to me and Microsoft says to not worry. Well guess what: I'm worried. There has to be something else Microsoft can do about this, especially when a specific account is being targeted.

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  1. Anonymous
    2023-02-09T00:09:12+00:00

    Hi, cyber analysts here sounds to me to your email was in a data breach, and a bad actor got ahold of your information and is trying to get in, here are the steps to fully lockdown your Microsoft account.

    Change the email alias to a different one make sure to secure that email addresses and then the hacker will be at a stomp and won’t be able to do anything. It will say to them Microsoft account doesn’t exist so there is a way to stop it.

    Activate 2fa authentication Microsoft authenticator app

    Use a password manager if you have iPhone use iCloud Keychain it generates hack resistant passwords

    Make sure everything else is secure and educate your self on phishing and data breaches just for a peace of mind!

    Considering using googles advanced protection program if you have security keys

    Yubi has a great offer of 2 security keys for 90$

    100+ people found this answer helpful.
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  2. Anonymous
    2023-02-07T01:48:46+00:00

    Hello Tiahnaleigh

    Hi, I'm Karl and will be happy to help you today.

    There is no option that can prevent someone from trying to log into your account - it is simply not possible for either a Microsoft or any other account.

    What you need to do is ensure that the password to your account is not used anywhere else that you may have signed up for something.

    You can always check the activity on your account for any unexpected successful logins using this link

    https://account.live.com/Activity

    The following is a standard reply I give to those who ask about a sudden increase in <spam> and <unexpected> log in attempts describing how email addresses are harvested which you may find of interest


    The usual source of a sudden increase in failed login attempts or spam mail received is that the email address was harvested by a hacker who breached a data base on a website where you subscribed to something. That database gets repeatedly sold to other hackers/spammers on the dark web.

    Many people think that hackers penetrate the actual Microsoft servers to gain access to email accounts when that isn't the case. Instead they gain access to an actual account via any number of other ways including phishing emails.

    You can check to see if the email address comes up on a breached database on the following website created/run by Microsoft MVP Troy Hunt.

    https://haveibeenpwned.com/

    Pwned websites https://haveibeenpwned.com/PwnedWebsites#Epik

    Other articles that may be of interest

    The 773 Million Record "Collection #1" Data Breach https://www.troyhunt.com/the-773-million-record-collection-1-data-reach/

    How Do Spammers Get My Email Address? https://www.lifewire.com/how-do-spammers-get-my-email-address-2483607?utm_campaign=computersl&utm_medium=email&utm_source=cn_nl&utm_content=17601438&utm_term=

    Protect your privacy on the internet https://support.microsoft.com/en-us/help/4091455/windows-protect-privacy-internet

    Protect yourself from phishing https://support.microsoft.com/en-us/windows/protect-yourself-from-phishing-0c7ea947-ba98-3bd9-7184-430e1f860a44

    *** if you find that the email address was on a breached website where a password was also entered, what you really do want to do is make sure that the same email address/password combination is NOT being used on other sites (i.e. Social Media, Facebook, Paypal, Amazon etc) and if that password is still the one being used on your email account - make sure to change it immediately. Not a question of <IF> a hacker will test those account(s) - just a matter of <WHEN>

    Just so there is no misunderstanding, this is a public user-to-user support forum. We're users just like you helping other users. We do not work for Microsoft and have no access to any user account so there is nothing we can do or check from within the forum.

    70+ people found this answer helpful.
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