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Ctrl F9 doesn't work

Anonymous
2023-01-12T21:00:02+00:00

I am using MS Word 2016. I have tried to access the merge codes using Ctrl F9 but nothing happens. I am trying to use an IF.Then. Else as in:

{ IF «Married_Name» = " " «Last_Name» «Married_Name»} }

My results look like this:

Mary  {IF Smith = " " Jones Smith}}

Microsoft 365 and Office | Word | For home | Windows

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  1. Paul Edstein 82,861 Reputation points Volunteer Moderator
    2023-01-12T21:10:42+00:00

    It would seem you are typing the field braces (i.e. { }). You can't do that. You need to create them via Ctrl-F9 (Cmd-F9 on a Mac) or, depending on your keyboard, Ctrl-Fn-F9.

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  2. Charles Kenyon 166.7K Reputation points Volunteer Moderator
    2023-01-12T21:10:43+00:00

    Ctrl+F9 is to create a new field, not for editing.

    Alt+F9 will toggle display of field codes.

    For some computers, you need to also add the Fn key.

    3 people found this answer helpful.
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